You can usually pay any charges incurred by debit card at the information desk during service hours.
You can also pay fees conveniently by bank transfer; please use the following bank details:
| Overdue items | Fees per item/key |
|---|---|
| up to 10 calendar days | €2.00 |
| up to 20 calendar days | €5.00 |
| up to 30 calendar days | €10.00 |
| up to 40 calendar days | €15.00 |
You are responsible for adhering to the loan periods and returning items and keys on time. Please therefore check your library account in the PLUS catalogue regularly. You can usually renew overdue items and keys here.
If the loan period is exceeded by more than 40 calendar days, the library is entitled to replace the item at your expense and to charge a corresponding processing fee of €10 per transaction.
| Services subject to a charge | Costs |
|---|---|
| Handling fee per interlibrary loan request | €1.50 |
| Replacement of library card in the event of loss or damage | €10.00 |
| Replacement of borrowed items or keys in the event of loss or damage | Cost of replacement + €10.00 handling fee per transaction |
| Address verification via official registration records in the event of an incorrect address on file | €10.00 |
Any questions?
In person on site
Kleve Campus
Building 18, 2nd floor, Information Desk
Kamp-Lintfort Campus
Building 1, 2nd floor, Information Desk