Student Services

We can help you with:

your application and the admission and selection processes for Bachelor’s and Master’s degree programmes
your enrolment and Deregistration (Enrolment and Withdrawal)
Re-registration for a new semester, leave of absence or exemption from mobility requirements
matters relating to guest student status, second-degree student status or early-entry programmes
changing degree programmes or joining a Semester of study at a higher level
the issuance of official documents, such as Proofs of enrolment
any questions regarding semester fees and payments
Notifications to health insurance providers in accordance with legal requirements

Feel free to get in touch – we’re here to support you throughout your studies!

Need a quick answer? Do you have questions about forms, deadlines or your re-registration for a new semester?

The Student Services’ virtual Student Service Point is regularly available to help you. The Student Services team is here to support you.

Here’s how to take part:

Click on the link.
Enter your name and email address.
Type in the session password: Study1
Click on ‘Join now’.
Follow the instructions on the screen.

Please note our revised opening hours during the Lecture-free period!

Our service hours

Do you have a quick query that you’d like to sort out easily? Then feel free to speak to us during our Service hours.

Day	Time	Location
Monday	11am–12pm	Virtual Student Service Point
Tuesday (only on the last Tuesday of the month)	10am–12pm	Building 4, ground floor (Kamp-Lintfort)
Thursday	10 am – 11 am	Building 20, ground floor (Kleve)
Friday	11 am – 12 noon	Virtual Student Service Point

Kleve Campus: Building 20, ground floor, Minoritenstraße 1, 47533 Kleve
Kamp-Lintfort Campus: Building 4, ground floor, Friedrich-Heinrich-Allee 23, 47475 Kamp-Lintfort

You are also welcome to contact us by email or phone.

Student Services will not be open on the following days:

3 & 6 April 2026

1 May 2026 / 14 & 15 May 2026 / 25 May 2026

4 & 5 June 2026

Christmas holidays:

24 December 2026 – 1 January 2027

How to contact us by phone:

Faculty	Telephone number
Faculty of Technology and Bionics	02821 80673 298
Faculty of Life Sciences	02821 80673 9956 or 9967
Faculty of Society and Economics	02821 80673 9748
Faculty of Communication and Environment	02821 80673 9699 or 9967

Re-enrolment information

Here you will find all the information you need to re-register for the next semester in good time – including deadlines, the necessary steps and tips to ensure everything goes smoothly.

Application for exemption from ticket fees with information sheet

You can use the information sheet to check first whether you are eligible for a waiver of the ticket fees for the Germany Semester Ticket. To apply for a waiver of the ticket fees, please complete the attached application form.

Application for a leave of absence with information sheet

You can use the information sheet to check first whether a leave of absence from your studies is possible for you. To apply for a leave of absence, please complete the attached application form.

Application for a refund of the semester fee

You can use this application to first check whether a refund of your semester fee is possible and then apply for it.

Information on changing degree programmes with placement in a higher Semester of study

The following document explains everything you need to know about changing your Degree programme and the possibility of being placed in a higher Semester of study

Application for de-registration / Withdrawal before the start of studies

You can use this application to de-register or withdraw from your studies before they begin. The steps and formalities required for a smooth process are explained here.

Student Services