Order / Reservation

Medium not on site? Have all items been borrowed?

You can use the Katalog PLUS to

• order media from the other campus free of charge if there are no items available on your own campus. After a transfer time of a few days, the item will be made available to you on the pick-up shelf.
• reserve borrowed media free of charge. The reserved item with the shortest loan period can no longer be renewed and will be made available to you on the pick-up shelf after its return and a short processing time. 
• order special items and CD-ROMs/DVDs free of charge. After a short processing time, the item will be made available for you to borrow from the information desk. Borrowing is only possible during service hours.

You will be informed by e-mail as soon as the medium has been made available. You then have 10 days to pick up the item.

In Kleve, the information desk and the pick-up shelf are located on the 2nd floor. In Kamp-Lintfort, you will find the information desk opposite the entrance door and the pick-up shelf if you turn right from there and walk straight ahead. 

The items on the pick-up shelf are organised by library card number. You can take the medium from the shelf yourself and borrow it from the self-checkout machine.

Is a title missing from the library's collection?

You can either request it for purchase or order it via interlibrary loan for €1.50 via Katalog PLUS. Interlibrary loans can be collected from the information desk during service hours. Further information on interlibrary loans can be found here and in our FAQ.

Any questions?

If you have any questions or problems, please contact us in person at the information desk on site, by telephone (Kleve: +49 2821 806 73 - 42215; Kamp-Lintfort: +49 2842 908 25 - 9700) or by e-mail at bibliothek@hochschule-rhein-waal.de.