Residence Permit Support

Support and Interpreting Services

Please note that the following service just applies to the Immigration Office in Kleve. Be sure that the Kleve Immigration Office is the responsible authority for you. The office responsibility depends on your address. If you are registered for example in Wesel or Duisburg you cannot make use of this service. If you need support in other places you can ask individually in the Welcome Centre in Kamp-Lintfort.

In addition to its regular opening hours the Kleve Immigration Office dedicates every Wednesday exclusively to Rhine-Waal students. The Immigration Office can only serve you on Wednesdays if you have an appointment. In order to make an appointment please click the following link to the online ticket system of the Immigration Office.

Here you will find a detailed instruction of how to book an appointment.

Given appointments are binding – if you do not show up or are not on time you will no longer be able to make use of the service. The service is exclusively for enrolled students – not for former students or people who are deregistered. The subject matter must be related to you as person. You can't schedule an appointment for subject matters of family members or marriage partners. Students4Students tutors from the Welcome Centre still try to be present in the immigration office to assist you.

If you just want to hand in or pick up documents, you cannot get an appointment. You will have to go by yourself directly to Nassauerallee 18 during the opening times of the immigration office. Waiting numbers are issued on Mondays, Tuesdays and Thursdays between 6 am and 8 am only. At 8 a.m. appointments are granted at random. Appearing before 6 a.m. is NOT necessary.

Please note, the Visa-Wednesday is only an offer but not the only day for students. If you want to go to the Office by yourself make an appointment directly via email to or check the usual opening times of the Immigration Office.

Here you will find an overview about the needed documents that you have to bring to your appointment.