Whom to address on study related questions?
If you are struggling with academic related issues (e.g. planning, self-organisation, learning and exam preparation as well as first steps and important milestones in your studies) make sure to get in touch with our Study Guide Ms Buksmann.
Starting your studies can be as exciting as challenging. To make the beginning easier, as well as in case of challenges along the way, the Study Guidance of the Faculty of Communication and Environment offers support. Alongside general services such as the Study Advisory Service you can contact Ms Elena Buksmann with faculty specific questions or concerns about your studies.
The following counselling services are available:
Open virtual office hours on Webex:
https://hsrw.webex.com/meet/elena.buksmann
Tuesdays from 2 pm – 3 pm
Thursdays from 1 pm – 2 pm
No appointment necessary
Open walk-in office hours on campus:
Tuesdays from 1 pm – 2 pm in Kamp-Lintfort, Building 4 | 1st Floor | Room 04 01 445
By telephone on +49 2821 806 73 9816
Mondays to Fridays from 10 am – 6 pm
Group consultation hours on various topics (Webex)
During the lecture period on Fridays starting at 12 pm
Webex Meeting link: https://hsrw.info/groupcounselling (PW: Study 1)
Topics in winter semester 2025/26:
- 1st & 3rd Friday of the month: Study Planning & Exam Preparation: Oct 17, Nov 7, Nov 21, Dec 5, Dec 19, Jan 16
- 2nd & 4th Friday of the month: Internship semester, voluntary internship & thesis: Oct 10, Oct 24, Nov 14, Nov 28, Dec 12, Jan 9
Registration is not necessary, but please note that you need join on time in order to participate.
Weekly interactive Study Guidance sessions
Wednesdays 4 pm, online on Webex: https://hsrw.info/sgwed or on Campus Kamp-Lintfort in "Synapse", Building 4 | 1st Floor | Room 04 01 310
Fridays 4 pm, on Campus Kleve in Building 8 | Ground Floor | Room 08 00 005 or online on Webex: https://hsrw.info/sgfri
Topics in winter semester 2025/26:
- Discontinuation of degree programme/ Change of Examination Regulations
Online: Fri Oct 10, Oct 24, Nov 7, Nov 21, Dec 5, Dec 19, Jan 16, 4 pm on https://hsrw.info/sgfri
- HSRW navigator: campus life made easy!
Online: Wed, Oct 1, 2025 4 pm on https://hsrw.info/sgwed
On campus Kleve: No session due to public holiday
On campus Kamp-Lintfort: Wed, Oct 8, 2025, 4 pm, in "Synapse", Building 4 | 1st Floor | Room 04 01 310 - Plan your degree progress: structuring the semester workload
Online: Wed, Oct 15, 2025, 4 pm, on https://hsrw.info/sgwed
On campus Kleve: Fri, Oct 17, 2025, 4 pm, in Building 8 | Ground Floor | Room 08 00 005
On campus Kamp-Lintfort: Wed, Oct 22, 2025, 4 pm, in "Synapse", Building 4 | 1st Floor | Room 04 01 310 - Exploring University: networking & other departments
Online: Wed, Oct 29, 2025, 4 pm, on https://hsrw.info/sgwed
On campus Kleve: Fri, Oct 31, 2025, 4 pm, in Building 8 | Ground Floor | Room 08 00 005
On campus Kamp-Lintfort: Wed, Nov 5, 2025, 4 pm, in "Synapse", Building 4 | 1st Floor | Room 04 01 310 - SMART studying - lessons learned (dealing with past failed exams)
Online: Wed, Nov 12, 2025, 4 pm, on https://hsrw.info/sgwed
On campus Kleve: Fri, Nov 14, 2025, 4 pm, in Building 8 | Ground Floor | Room 08 00 005
On campus Kamp-Lintfort: Wed, Nov 19, 2025, 4 pm, in "Synapse", Building 4 | 1st Floor | Room 04 01 310 - Finding balance: Effective time & stress management
Online: Wed, Nov 26, 2025, 4 pm, on https://hsrw.info/sgwed
On campus Kleve: Fri, Nov 28, 2025, 4 pm, in Building 8 | Ground Floor | Room 08 00 005
On campus Kamp-Lintfort: Wed, Dec 03, 2025, 4 pm, in "Synapse", Building 4 | 1st Floor | Room 04 01 310 - Jobs for students at the university (student assistants, tutors, how to find)
Online: Wed, Dec 10, 2025, 4 pm, on https://hsrw.info/sgwed
On campus Kleve: Fri, Dec 12, 2025, 4 pm, in Building 8 | Ground Floor | Room 08 00 005
On campus Kamp-Lintfort: Wed, Dec 12, 2025, 4 pm, in "Synapse", Building 4 | 1st Floor | Room 04 01 310 - All about exams: registering, postponing, repeating
Online: Wed, Jan 7, 2026, 4 pm, on https://hsrw.info/sgwed
On campus Kleve: Fri, Jan 9, 2026, 4 pm, in Building 8 | Ground Floor | Room 08 00 005
On campus Kamp-Lintfort: Wed, Jan 14, 2026, 4 pm, in "Synapse", Building 4 | 1st Floor | Room 04 01 310 - Emergency Q&A: Examination Phase
Online: Wed, Jan 21, 2026, 4 pm, on https://hsrw.info/sgwed
Information and Support on Moodle
- Resources and tools
- Presentations from introductory events
- Links to additional contact points
- Dates and topics of "Onboarding Freshers" sessions
- Individual counselling
Individual Counselling
To schedule an appointment, please email elena.buksmann@hsrw.eu and include the following information:
- Your degree programme
- Communication data, e.g. telephone number
- The time slots you are available at Monday to Friday, from 10 am to 6 pm, for a fortnight in advance
- A brief description of the topic you would like to discuss