Whom to address on study related questions?
If you are struggling with academic related issues (e.g. planning, self-organisation, learning and exam preparation as well as first steps and important milestones in your studies) make sure to get in touch with our Study Guide Ms Buksmann.
Starting your studies can be as exciting as challenging. To make the beginning easier, as well as in case of challenges along the way, the Study Guidance of the Faculty of Communication and Environment offers support. Alongside general services such as the Study Advisory Service you can contact Ms Elena Buksmann with faculty specific questions or concerns about your studies.
The following counselling services are available:
Open virtual office hours on Webex:
https://hsrw.webex.com/meet/elena.buksmann
Tuesdays from 2 pm – 3 pm
Thursdays from 1 pm – 2 pm
No appointment necessary
Open walk-in office hours on campus:
Tuesdays from 1 pm – 2 pm in Kamp-Lintfort, Building 4 | 1st Floor | Room 04 01 445
By telephone on +49 2821 806 73 9816
Mondays to Fridays from 10 am – 6 pm
Group consultation hours on various topics (Webex)
During the lecture period on Fridays starting at 12 pm
Webex Meeting link: https://hsrw.info/groupcounselling (PW: Study1)
Topics in summer semester 2026:
- 1st & 3rd Friday of the month: Study Planning & Exam Preparation: 17 Apr / 15 May / 5 Jun / 19 Jun / 3 Jul / 17 Jul
- 2nd & 4th Friday of the month: Internship semester, voluntary internship & thesis: 10 Apr / 24 Apr / 8 May / 22 May / 12 Jun / 26 Jun / 10 Jul
Registration is not necessary, but please note that you need join on time in order to participate.
Weekly interactive Study Guidance sessions
Wednesdays 2 pm, online on Webex: https://hsrw.info/sgwed or on Campus Kamp-Lintfort in "Synapse", Building 4 | 1st Floor | Room 04 01 310
Fridays 4 pm, on Campus Kleve in Building 8 | Ground Floor | Room 08 00 005 or online on Webex: https://hsrw.info/sgfri
Topics in summer semester 2026:
- Discontinuation of degree programme/ Change of Examination Regulations
Online: 17 Apr / 15 May / 29 May / 12 Jun / 26 Jun / 10 Jul, 4 pm on https://hsrw.info/sgfri
- HSRW navigator: campus life made easy!
Online: Wed, Apr 8, 2026 2 pm, on https://hsrw.info/sgwed
On campus Kleve: Fri, Apr 10, 2026 4 pm in KLE 08 00 005
On campus Kamp-Lintfort: Wed Apr 15, 2026 2 pm, in "Synapse", Building 4 | 1st Floor | Room 04 01 310 - Plan your degree progress: structuring the semester workload
Online: Wed, Apr 22, 2026 2 pm, on https://hsrw.info/sgwed
On campus Kleve: Fri, Apr 24, 2026, 4 pm, in Building 8 | Ground Floor | Room 08 00 005
On campus Kamp-Lintfort: Wed, Apr 29, 2026, 2 pm, in "Synapse", Building 4 | 1st Floor | Room 04 01 310 - Exploring University: networking & other departments
Online: Wed, May 6, 2026, 2 pm, on https://hsrw.info/sgwed
On campus Kleve: Fri, May 8, 2026, 4 pm, in Building 8 | Ground Floor | Room 08 00 005
On campus Kamp-Lintfort: Wed, May 13, 2026, 2 pm, in "Synapse", Building 4 | 1st Floor | Room 04 01 310 - SMART studying - lessons learned (dealing with past failed exams)
Online: Wed, May 20, 2026, 2 pm, on https://hsrw.info/sgwed
On campus Kleve: Fri, May 22, 2026, 4 pm, in Building 8 | Ground Floor | Room 08 00 005
On campus Kamp-Lintfort: Wed, May 27, 2026, 2 pm, in "Synapse", Building 4 | 1st Floor | Room 04 01 310 - Finding balance: Effective time & stress management
Online: Wed, Jun 3, 2026, 2 pm, on https://hsrw.info/sgwed
On campus Kleve: Fri, Jun 5, 2026, 4 pm, in Building 8 | Ground Floor | Room 08 00 005
On campus Kamp-Lintfort: Wed, Jun 10, 2026, 2 pm, in "Synapse", Building 4 | 1st Floor | Room 04 01 310 - Jobs for students at the university (student assistants, tutors, how to find)
Online: Wed, Jun 17, 2026, 2 pm, on https://hsrw.info/sgwed
On campus Kleve: Fri, Jun 19, 2026, 4 pm, in Building 8 | Ground Floor | Room 08 00 005
On campus Kamp-Lintfort: Wed, Jun 24, 2026, 2 pm, in "Synapse", Building 4 | 1st Floor | Room 04 01 310 - All about exams: registering, postponing, repeating
Online: Wed, Jul 1, 2026, 2 pm, on https://hsrw.info/sgwed
On campus Kleve: Fri, Jul 3, 2026, 4 pm, in Building 8 | Ground Floor | Room 08 00 005
On campus Kamp-Lintfort: Wed, Jul 8, 2026, 2 pm, in "Synapse", Building 4 | 1st Floor | Room 04 01 310 - Emergency Q&A: Examination Phase
Online: Wed, Jul 15, 2026, 2 pm, on https://hsrw.info/sgwed
Information and Support on Moodle
- Resources and tools
- Presentations from introductory events
- Links to additional contact points
- Dates and topics of "Onboarding Freshers" sessions
- Individual counselling
Individual Counselling
To schedule an appointment, please email elena.buksmann@hsrw.eu and include the following information:
- Your degree programme
- Communication data, e.g. telephone number
- The time slots you are available at Monday to Friday, from 10 am to 6 pm, for a fortnight in advance
- A brief description of the topic you would like to discuss