Whom to address on study related questions?

If you are struggling with academic related issues (e.g. planning, self-organisation, learning and exam preparation as well as first steps and important milestones in your studies) make sure to get in touch with our Study Guide Ms Buksmann.

Starting at university is challenging. We want you to have a good start and are happy to offer you our support. In addition to institutions such as the Student Advisory Service our study guide Ms Buksmann will be glad to help you with any questions, worries or problems regarding your studies.


The following counselling services are available:

Open virtual office hours on Webex:
Tuesdays from 2pm – 3pm
Thursdays from 1pm – 2pm
No appointment necessary

Open walk-in office hours on campus:
Tuesdays from 1pm – 2pm in KAM, Building 4 | 1st Floor | Room 04 01 445

By telephone on +49 2821 806 73 9816
Mondays to Fridays from 10am – 5pm


Group consultation hours on various topics (Webex)
During the lecture period on Fridays starting at 12pm
Webex Meeting link: https://hsrw.info/groupcounselling (PW: Study 1)

Topics in summer semester 2024:

  • 1st Friday of the month: Internship semester, voluntary internship & thesis (Apr 5, May 3, Jun 7, Jul 5 2024)
  • 2nd Friday of the month: Preparatory internship (Apr 12, May 10, Jun 14, Jul 12, 2024)
  • 3rd Friday of the month: Exam preparation (Apr 19, Jun 21, 2024)              
  • 4th Friday of the month: Study planning ( Apr 26, May 24, Jun 28, 2024)

Registration is not necessary, but please note that you need join on time in order to participate.


Weekly interactive sessions „Onboarding Freshers“ (peer to peer)

Wednesdays 2.30 pm, alternating on campus and online

Online on Webex: https://hsrw.info/24ce
on Campus: Building 4 | 1st Floor | Room 04 01 310

Topics in summer semester 2024:

  • HSRW Navigator: Campus life made easy! On campus: Apr 10, 2024 / Online: Apr 17, 2024
  • Plan your degree progress: structuring the semester workload On campus: Apr 24, 2024 / Online: n.a.
  • Exploring university: networking & other departments On Campus: May 8, 2024 / Online: May 15, 2024
  • SMART studying - lessons learned (dealing with past failed exams) On campus: May 22, 2024 / Online: May 29, 2024
  • Finding Balance: effective time & stress management On campus: Jun 5, 2024 / Online: n.a.
  • Jobs for students at the university (student assistants, tutors, how to find) On campus: Jun 19, 2024 / Online: Jun 26, 2024
  • All about Exams: registering, postponing, repeating On Campus: Jul 3, 2024 / Online: Jul 10, 2024

Information and Support on Moodle

  • Resources and tools
  • Presentations from introductory events
  • Links to additional contact points
  • Dates and topics of "Onboarding Freshers" sessions
  • Individual counselling

Individual Counselling
To schedule an appointment, please email elena.buksmann@hsrw.eu and include the following information:

  • Your degree programme
  • Communication data, e.g. telephone number
  • The time slots you are available at Monday to Friday, from 10am to 6pm, for a fortnight in advance
  • A brief description of the topic you would like to discuss






+49 (0)2821 80673 9816