Reliability of the Metric to Evaluate the Ergonomic Principles of Assistive Systems, Based on ISO 92419

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"Reliability of the Metric to Evaluate the Ergonomic Principles of Assistive Systems, Based on ISO 92419" by Azadeh Braun, Karsten Nebe, Rüdiger Heimgärtner

Published: Human Interface and the Management of Information:Information, Design and Interaction, 26h International Conference on Human-Computer Interaction, HCII 2024, June 29 June - 4 July 2024, Springer, Cham, Switzerland.

 

 

Abstract

To develop Assistive Systems that are well-adjusted to users’ needs, one approach is the usage of international standards, for example, DIN or ISO norms. In this paper, we consider a questionnaire by Azevedo, Heimgaertner, and Nebe [16] designed to evaluate the ergonomics principles of Assistive Systems according to DIN EN 92419 [7]. As an example of an available Assistive System, Amazon Echo was chosen. We ran the survey with 18 participants. To evaluate the reliability of the questionnaire, Cronbach’s alpha is calculated. Moreover, we investigate the questions in more detail and give recommendations for improving the questionnaire.

 

1. Comparison between old and new questionnaire /media/19504

2. New questionnaire and notes /media/19507

3. Amazon-charts-10p /media/19506