IT services

IT support for students at the university

Support is provided as follows:

Kleve:

Monday to Friday from 09:50 to 10:10 in the foyer of the Lecture Theatre Centre (Ground Floor) (Kleve Campus)

and Monday to Thursday from 1.50 pm to 2.10 pm in the foyer of the Lecture Theatre Centre (Ground Floor 01) (Kleve Campus)

Kamp-Lintfort:

Monday to Friday from 09:30 to 09:45 in room 04 01 310 (Kamp-Lintfort Campus)

and Monday to Thursday from 1.30 pm to 1.45 pm in room 04 01 310 (Kamp-Lintfort Campus)

• Webex Teams via the ‘Public Chat’ or ‘Students help Students’ groups
• Email: itsupport(at)hochschule-rhein-waal.de
• Telephone: +49 2821 80673 199

Everything at a glance for students 🔗

How do I access the university’s IT services? An overview.

Wi-Fi 🔗

Mobile access to the internet and the university’s resources on campus.

Email for students 🔗

Students are given an @hsrw.org email address.

Guide for Lecturers 📄

Lecturers are provided with an @hsrw.org email address.

Email & video conferencing for academic staff and employees 🔗

Members of the academic staff, research staff and technical and administrative staff are issued with an @hochschule-rhein-waal.de email address.

Dashboard for academic staff and employees 🔗

Internal dashboard for accessing university services.

Portal for academic staff and employees 🔗

External portal for accessing university services.

sciebo 🔗

Sciebo is a cloud storage service for research and teaching, provided as part of a project by the state of North Rhine-Westphalia.

Moodle 🔗

Moodle teaching and learning environment

Webex 🔗

Video conferencing and collaboration

HIS 🔗

Grades and Examinations Management

Other software 🔗

Here you will find further software that has been licensed by the university and is available for use.